What is ACAS Accredited Workplace Mediation?
ACAS (Advisory, Conciliation and Arbitration Service) Workplace Mediation is a confidential and voluntary process where a trained and impartial mediator helps employees and employers resolve workplace disputes. The mediator facilitates communication, explores concerns, and guides both parties towards a mutually agreeable solution.
What are the benefits of ACAS Accredited Workplace Mediation?
Cost-effective: Saves time and money compared to formal grievance procedures.
Confidential: Keeps the details of the dispute private.
Voluntary: Both parties must agree to participate.
Preserves Relationships: Encourages communication and understanding.
Mutually Agreed Solutions: Empowers parties to find a resolution that works for everyone.
Faster than formal procedures: Can often be resolved in a shorter timeframe.
Who can benefit from ACAS Accredited Workplace Mediation?
Employees with disagreements with colleagues or managers.
Employers facing disputes with employees.
Teams experiencing communication breakdowns or conflict.
What types of workplace disputes can be mediated?
Performance management issues
Disciplinary matters
Grievances
Workplace bullying or harassment
Communication breakdowns
Team conflict
Is mediation mandatory?
No, ACAS Accredited Workplace Mediation is voluntary. Both parties must agree to participate.
What happens during a mediation session?
A typical mediation session involves individual meetings with the mediator, followed by a joint session where all parties can discuss the issues openly and explore potential solutions. The mediator remains impartial throughout the process.
What if we can't reach a mediation agreement?
If no agreement is reached, the mediator will explore alternative options and may suggest further steps, such as formal grievance procedures.